The Power Tool – Vietnam

Merck Life Science Private Limited was incorporated in 1986 as a joint venture with Millipore Corporation, USA and became a 100% subsidiary of Millipore Corporation in 2009. Millipore was acquired by Merck Chemicals in 2010, March

Problem Statement

With a product list spanning around thousands of categories, and each category having hundreds of products, the complexity of Merck database becomes twofold. All these processes were controlled, executed as well as diagnosed using precious manual hours of the company. Merck Pricing tool has been a pioneer change in the way Merck works – by shifting the manual work to digital work.

Solution

This enables Merck to have easy and real time access to their item prices and for online quotation request. This provides with a faster turn-around time for their pricing requirement and serves as their price list. The use of this new tool eliminates the entire process of Special Price Requests and its “waiting time”.

App Features

Access Levels

This allows the approval of the product that might need permissions before shipping starts.

Special Pricings

A distributor can quote his/her price, and send the quote for verification – all of this process is now turned to digital from manual.

Multilingual

With Merck spanning around the world, the language support changes too, hence this app supports multiple languages.

Bulk Import

A regular customer might find it quite easy to just upload an order file to the database, and get all his orders completed at once, without entering each detail simultaneously.