With a product list spanning around thousands of categories, and each category having hundreds of products, the complexity of Merck database becomes twofold. All these processes were controlled, executed as well as diagnosed using precious manual hours of the company. Merck Pricing tool has been a pioneer change in the way Merck works – by shifting the manual work to digital work.
This enables Merck to have easy and real time access to their item prices and for online quotation request. This provides with a faster turn-around time for their pricing requirement and serves as their price list. The use of this new tool eliminates the entire process of Special Price Requests and its “waiting time”.