With a product list spanning around thousands of categories, and each category having hundreds of products, the complexity of Merck database becomes twofold. All these processes were controlled, executed as well as diagnosed using precious manual hours of the company. Merck Pricing tool has been a pioneer change in the way Merck works – by shifting the manual work to digital work.
A fluent digital tool that enhances the relationship between the customer excellence team at Merck to the Merck Distributors around the world, Merck pricing tool allows multi-level access to the team’s various hierarchical levels. This allows for better management of permissions, control as well as data of the Merck massive database.