With a product list spanning around thousands of categories, and each category having hundreds of products, the complexity of Merck database becomes twofold. All these processes were controlled, executed as well as diagnosed using precious manual hours of the company. Merck Pricing tool has been a pioneer change in the way Merck works – by shifting the manual work to digital work.
The price list exercise is critical to smoothening Merck’s business each year helping them to enter into rate contract agreements with customers for the year. Customers fix the prices on basis of the price list and use the offline application to print draft quotations for buying the products. These quotations are passed internally in the customer’s organization for attaining approval and advancing purchase decision. This process must be made more organic and natural to help Merck in increasing the efficiency of the whole process.