Merck Customer Excellence App

Merck Life Science Private Limited was incorporated in 1986 as a joint venture with Millipore Corporation, USA and became a 100% subsidiary of Millipore Corporation in 2009. Millipore was acquired by Merck Chemicals in 2010, March

Problem Statement

Time has long gone when one used to carry files and folders around to look at customers database and other information. Merck took a large leap as they approached our team to develop an application which simplifies the process of accessing details of the customers.

Due to the history of successful and best in class deliverables, Merck approached Neetable team as their technology partner to develop this idea into a reality.


Understanding the customer point of view is a challenging task, but our experience helped us to deliver an intuitive, easy to use and informative Mobile app that stretches from providing customer guidance to calling and clearing the issues.

App Features

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We understand our user’s need , hence we understand the product they need.

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for easy navigation through all the data

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Checking current status of the order

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Cloud transformation has started and is visible throughout all platforms. Cloud means secure data and better accessibility.

Services Provided

Native iOS App using Swift

Native Android App using Kotlin

Admin Console using ReactJS, NodeJS

Google Cloud Platform

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