With a product list spanning around thousands of categories, and each category having hundreds of products, the complexity of Merck database becomes twofold. All these processes were controlled, executed as well as diagnosed using precious manual hours of the company. Merck Pricing tool has been a pioneer change in the way Merck works – by shifting the manual work to digital work.
Merck Chemicals and Life Sciences Indonesia, a chemical and life science company, has a vision to provide digital-based services, to support the company’s vision and mission focused on customer experience. The company believes that providing web-based services can increase accessibility, transparency and ease of doing business. For this reason, Merck Chemicals and Life Sciences decided to build a price-list service for web-based products.