M Portal Service – Indonesia

Merck Life Science Private Limited was incorporated in 1986 as a joint venture with Millipore Corporation, USA and became a 100% subsidiary of Millipore Corporation in 2009. Millipore was acquired by Merck Chemicals in 2010, March

Problem Statement

With a product list spanning around thousands of categories, and each category having hundreds of products, the complexity of Merck database becomes twofold. All these processes were controlled, executed as well as diagnosed using precious manual hours of the company. Merck Pricing tool has been a pioneer change in the way Merck works – by shifting the manual work to digital work.

Solution

Merck Chemicals and Life Sciences Indonesia, a chemical and life science company, has a vision to provide digital-based services, to support the company’s vision and mission focused on customer experience. The company believes that providing web-based services can increase accessibility, transparency and ease of doing business. For this reason, Merck Chemicals and Life Sciences decided to build a price-list service for web-based products.

App Features

Access Levels

This allows the approval of the product that might need permissions before shipping starts.

Special Pricings

A distributor can quote his/her price, and send the quote for verification – all of this process is now turned to digital from manual.

Price and Stock Management

With Merck spanning around the world, the language support changes too, hence this app supports multiple languages.

Bulk Import

A regular customer might find it quite easy to just upload an order file to the database, and get all his orders completed at once, without entering each detail simultaneously.